Policies

Last updated: June 1, 2026

Terms of Service

Acceptance of Terms

By accessing or using Diapic, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.

Eligibility

You must be at least 13 years old to use Diapic. By creating an account, you represent that you meet this requirement.

User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity under your account.
• You must not create multiple accounts or share accounts.

Services

• Aura: 24-hour disappearing stories that automatically expire. Content posted to Aura is visible to your friends for 24 hours before being permanently deleted.
• Nove: Viral short-form content that persists until removed. Nove content can be liked, commented on, and shared across the platform.
• Diapics: Direct peer-to-peer photo and video messages.
• Chat: Real-time messaging between friends.
• Friend Location Map: Optional location sharing visible to connected friends.

Content

• You retain ownership of content you post, but grant Diapic a license to display and distribute it on the platform.
• You must not post illegal, harmful, or infringing content.
• We reserve the right to remove content that violates these terms.
• Aura Content: Stories auto-delete after 24 hours. We do not retain copies after expiry.
• Nove Content: Spotlight content is publicly visible and may be featured. You can delete your Nove posts at any time.

Prohibited Activities

• Harassment, bullying, or hate speech.
• Impersonation of others.
• Posting spam or malicious content.
• Attempting to disrupt platform operations.

Limitation of Liability

Diapic is provided "as is" without warranties. We are not liable for damages arising from your use of the platform.

Privacy Policy

Information We Collect

• Account Data: Username, email, phone number, and profile information.
• Aura Content: Stories, photos, and videos posted to Aura, which auto-delete after 24 hours.
• Nove Content: Short-form videos and posts created for Nove.
• Diapics & Messages: Direct peer-to-peer photos, videos, and chat messages sent to friends.
• Location: If you enable location sharing, we collect your geographic coordinates for the Friend Location Map.
• Usage Data: Interactions, views, likes, comments, shares, and device information.

How We Use Your Information

• Provide, maintain, and improve platform features including Aura, Nove, chat, and map.
• Personalize content and recommendations on Nove.
• Ensure safety and prevent abuse across all services.
• Send service-related communications.

Data Sharing

We do not sell your personal data. We may share data with service providers who help operate the platform, or when required by law.

Data Retention

We retain your data while your account is active. Aura content is automatically deleted after 24 hours. Nove content persists until you delete it. Direct messages and chat history are retained for the lifetime of your account. You may delete your account at any time.

Your Rights

• Access, update, or delete your data through profile settings.
• Disable location sharing at any time — your coordinates are cleared immediately.
• Delete individual Nove posts or clear your chat history.
• Delete your account, which removes your data from the platform.

Community Guidelines

Diapic is a platform for sharing moments through Aura stories, Nove short-form content, Diapics, and chat. To keep it safe and welcoming, everyone must follow these rules.

Respectful Behavior

• Treat others with respect. Do not harass, threaten, or bully.
• Do not post hateful content based on race, ethnicity, religion, gender, sexual orientation, disability, or age.
• Do not encourage violence or harm against individuals or groups.

Content Standards

• Do not post sexually explicit content, nudity, or gory material intended to shock.
• Do not post content promoting illegal activities, self-harm, or dangerous acts.
• Do not use misleading filters, captions, or tags to trick other users.
• Do not spam, post scams, or engage in deceptive practices.
• Aura stories are for authentic moments — do not repost or screenshot content without consent.

Privacy & Consent

• Do not share private images, videos, or messages of others without their explicit consent.
• Do not screenshot or screen-record Aura stories and share them outside the platform.
• Respect others' location privacy on the Friend Location Map — do not share location data externally.

Copyright & DMCA Policy

Diapic respects intellectual property rights. Uploading content you do not own or lack permission to use violates our policies and may result in content removal or account termination.

• When a valid DMCA takedown notice is received, infringing content is removed and a strike is issued.
• Accounts receiving multiple copyright strikes may be terminated.
• If you believe your copyrighted work has been posted without authorization, submit a notice including identification of the work, its location on Diapic, your contact information, and a statement of good faith belief.
• If content was removed by mistake, you may submit a counter-notification for review.

Fraud & Financial Integrity Policy

Diapic takes fraud prevention seriously. Any attempt to deceive the platform, other users, or payment processors is strictly prohibited.

• Using stolen or unauthorized payment methods for subscriptions or promotions is prohibited.
• Chargeback abuse — filing fraudulent disputes — will result in immediate account suspension.
• Falsifying engagement metrics (views, likes, shares) to manipulate Nove rankings or ad revenue is prohibited.
• Operating fake accounts to inflate followers, engagement, or promotion eligibility is prohibited.
• Revenue generated from fraudulent activity will be withheld and forfeited.
• Ad fraud — generating fake impressions, clicks, or conversions — will result in account termination and legal action.

Harassment & Cyberbullying Policy

Diapic does not tolerate harassment, bullying, or targeted abuse.

• Targeted personal attacks, insults, or threats directed at an individual or group.
• Doxxing — publishing private or identifying information without consent.
• Encouraging others to harass or attack a specific person or community.
• Sending unsolicited explicit images or content through Diapics or chat.
• Repeated unwanted contact, stalking, or coordinated harassment campaigns.
• Users can block accounts and report content. Serious or repeated harassment leads to permanent suspension.

Hate Speech Policy

Diapic prohibits content that promotes or incites hatred, discrimination, or violence against individuals or groups based on protected characteristics.

• Race, ethnicity, nationality, or immigration status.
• Religion or religious belief.
• Gender, gender identity, or gender expression.
• Sexual orientation or romantic orientation.
• Age, disability, or serious medical condition.
• Calling for violence, using slurs, or promoting hate groups is strictly prohibited.

Child Safety Policy

Diapic has zero tolerance for content that endangers minors. Any content depicting child sexual abuse material (CSAM), exploitation, or inappropriate conduct with minors is strictly prohibited and will be reported to the National Center for Missing & Exploited Children (NCMEC) and law enforcement.

• Users must be at least 13 years old to create an account.
• Any sexually suggestive or exploitative content featuring minors is prohibited.
• Grooming behavior or sextortion will result in immediate permanent termination and reporting to authorities.
• If you encounter content involving child exploitation, report it immediately — do not share or comment.

Spam & Deceptive Practices Policy

Diapic prohibits spam, scams, and deceptive practices that mislead users or manipulate the platform.

• Posting repetitive, irrelevant, or unsolicited content in comments, chats, or Aura views.
• Using misleading filters, captions, or tags to trick users (clickbait).
• Promoting fake services, get-rich-quick schemes, or fraudulent offers.
• Distributing malware, phishing links, or harmful software through Diapics or chat.
• Creating multiple accounts to evade bans, artificially boost content, or manipulate Nove rankings.
• Automated bots or scripts interacting with the platform are prohibited.

Impersonation Policy

Impersonating another person, brand, or organization on Diapic is prohibited. Accounts that mislead users by pretending to be someone else may be suspended or permanently removed.

• Using another person's name, image, or likeness to create a misleading presence.
• Copying a user's profile, avatar, or content style to deceive others.
• Fan accounts or parody accounts must be clearly labeled and must not mislead.
• Impersonation for fraud, harassment, or deception results in immediate termination.

Enforcement & Termination Policy

Diapic enforces these policies through a graduated system of actions.

• Content removal: Individual posts, comments, or Aura stories that violate policies are removed.
• Warnings: Minor violations result in a warning.
• Temporary suspension: Repeated or moderate violations result in temporary account suspension.
• Permanent termination: Severe violations — fraud, harassment, CSAM, impersonation — result in permanent account termination.
• Legal action: We cooperate with law enforcement for violations involving illegal activity.
• Users can appeal enforcement actions through the support page.

Data Retention Policy

Diapic retains your data only as long as necessary to provide our services and comply with legal obligations:

• Aura stories are automatically deleted after 24 hours. We do not retain copies after expiry.
• Nove content persists until you delete it. Deleted Nove posts are removed from public view within 24 hours.
• Direct messages and chat history are retained for the lifetime of your account. Deleted messages may persist in backups for up to 30 days.
• Location data from the Friend Location Map is cleared immediately when you disable location sharing.
• Account information is retained for the duration of your account and for 90 days after deletion.
• Payment records are retained as required by financial regulations (typically 5-7 years).
• Your data is never sold to third parties or used for advertising beyond the platform.

Refund Policy

• Refund requests must be submitted within 24 hours of the original payment.
• A minimum refund of 20% of the original amount is guaranteed for eligible subscription payments.
• A 10% processing fee is deducted from all refunds.
• Refunds are processed to the original payment method and may take 5-10 business days.
• For businesses, refund amounts are adjusted based on consumed advert spend. The minimum 20% is always guaranteed.

Refund Configuration

• Refund Window: 24 hours from time of payment
• Minimum Refund: 20% of the original subscription payment
• Processing Fee: 10% deducted from the refundable amount
• Admin Approval: All refunds require admin review before processing
• To request a refund, go to your Payment History page and click the refund button on eligible payments.

Contact

If you have questions about these policies, contact us at our support page.